As many of our past messages have conveyed, our people are our most valuable resource. That value is most effectively utilized when it is understood.
During the month of January we distributed a safety perception survey on our Arlington project. The results of the survey were reviewed by GM and GK site & corporate leadership in what we’ve established as “safety partnership meetings.” The Spotlight page of this month’s Partner Post showcases the results as well.
In the safety partnership meetings, we discuss actions that can be taken to remedy concerns and narrow our focus to the most persistent issues. The results prove hugely useful in gauging what can be improved and in maintaining management accountability.
Alternatively, they highlight areas of concern that may not be something we can necessarily change, rather they present an opportunity to communicate the situation with more detail to the workforce. Through simply acknowledging that their input has been received, we are dispelling any doubt that their voice is not being heard. It is our belief that actively involving people and cultivating an environment that encourages consistent and honest feedback demonstrates a commitment to providing the safest environment possible.
Lack of action or communication following a survey can breed resentment among workers who took the time to share their insight. Ignoring that relevant feedback has the potential to generate or amplify feelings of mistrust that ultimately lead to an unsafe environment.
If anyone at any time feels unsafe on one of our projects then we have failed. If we don’t act upon the concerns brought to our attention whether that be through surveys, conversations or our anonymous safety comment box program, then we have failed.
Trust is a necessity when it comes to safety; trusting your fellow worker, trusting your safety professionals and trusting your leadership. Building those relationships and more importantly, maintaining them is at the core of our project’s success.
As always, if you have any questions or comments please send them to Taylor Andress firstname.lastname@example.org and we will review them.
Thank you in advance for your continued cooperation.
Tracy E. Roberts
Executive Vice President / COO
*If you do not receive the Partner Post and wish to, please contact Taylor Andress, email@example.com